CAUGHT IN THE ACT OF CARING! AWARD PROGRAM

The "Caught In The Act Of Caring!" card program is a great way to reward fellow team members whom you see providing exceptional customer service and or caring acts in the workplace and in the community.

The program is designed to foster a caring and service-oriented culture within Cornerstone by encouraging team members to provide exceptional team member and customer service, which goes "above and beyond the call of duty."

Cornerstone team members are encouraged to participate in this recognition program. You don't have to limit yourself to an act your have seen personally. If you see someone giving a client or team member great service, you can nominate them for the award. If you are lucky enough, or caring enough to receive a reward, be sure to display it where everyone can see it.

Here's a reminder of how the program works:

1. You "catch" a team member giving you or someone else outstanding customer service above and beyond the call of duty.

2. You complete a "Caught In The Act Of Caring!" nomination form and send it to Cornerstone Cares. Or give it to a Cornerstone Cares Committee member.

3. The nomination is authenticated and added to the monthly drawling. We will draw one name each month for the monthly reward.

4. The Committee will then present the nomination and the reward to the employee.

It's that easy! We are excited about this program and hope that this year will be the best year yet! Remember, "What gets rewarded gets repeated."

February 2010 ~ Renee Firth

Cornerstone Cares has once again awarded the Caught in the Act of Caring Award. February's winner was Renee Frith. Renee was nominated for
her above and beyond attitude and willingness to always help out a fellow employee in need. Renee has a great personality that shines through all that she does, her clients and her coworkers have taken notice. Congratulations Renee!